Shipping & Returns

Shipping

We offer fast & free worldwide shipping! You can expect your order within 8-12 days once shipped. Orders are processed and fulfilled within 48 hours. Once processed, you will receive an email containing your tracking details. All deliveries are insured and can be tracked here.

Due to high demand, your order may take to up to 14 days to arrive once shipped. If you have any questions or concerns regarding your shipment, you can contact us here and we will respond within 48 hours.

We currently offer Express Shipping options for:

  • United States
  • Australia 
  • New Zealand

There is an additional fee for our express shipping options (tracking and insurance are included).

Replacements and Returns

For any questions regarding replacements, refunds or returns, please contact us at support@stickygolfpro.com with the following details:

  • Order Number
  • Reason for Return
  • Photo evidence of your item

Returns
For returns, products must be unused in their original packaging. Return requests may be made within 14 days of delivery. All returns are subject to a $20 restocking fee that includes return shipping. If your return is accepted, we’ll send you return shipping instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

90-Day Warranty
Your satisfaction is our top priority, and we take pride in maintaining high standards of quality. To ensure your peace of mind, we provide a 90-day warranty on all purchases. If you experience any issues within 90 days of receiving your item, we'll send you a replacement free of charge! 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Order Cancellations
If you change your mind or need to cancel your order for any reason, we can process a cancellation within 24 hours of your purchase. If your order has already been shipped, we cannot cancel your order and you will need to wait for it to arrive so we can organize a return.

Refund Processing Time
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@stickygolfpro.com.

European Union 14 Day Cooling Off Period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.

Return Policy for Klarna Purchases

For customers who choose Klarna at checkout, the following return terms apply (in addition to your rights under applicable law): You have the right to return your purchase within 14 days of delivery for a full refund. To qualify for a refund, returned items must be unopened, unused, and in their original packaging due to sanitary and safety reasons. Items that are opened, used, or damaged cannot be accepted for return. All returns for Klarna purchases should be shipped to: 30 N Gould St Ste R, Sheridan WY 82801, United States. Refunds for Klarna purchases will be issued to your original payment method via Klarna. Restocking fees do not apply to Klarna purchases.